Tadpole's Outdoor Blog

August 22, 2010

Just get over it!!

Filed under: Misc — Freddie Keel @ 8:55 pm
Tags: ,

We have two General Motor pickups and both have had the same defect since birth.  One vehicle is a diesel Chevy and the other is a GMC 1/2T pickup.  General Motors issued a TSB (Technical Service Bulletin) acknowledging the birth defect in October 2003.  They did not issue a recall to repair the quality control item.

((Steering – Under hood Clunk Felt in Steering Wheel
Bulletin No.: 00-02-35-003C
Date: October 20, 2003

Clunking Noise Under Hood and can be felt in the Steering Wheel (Lubricate Intermediate Steering Shaft Assembly) Condition – Some customers may comment on a clunk-type noise coming from under the hood that also can be felt in the steering wheel. These conditions may be more noticeable when turning at low speeds on rough road surfaces.))

Their position was:  If a customer brings the vehicle to a dealer and complains about this condition, it would be repaired at not cost.  Only trouble, the repair was not long lasting and the condition was likely to reappear in less than year.   When the condition reappeared and the vehicle was out of warranty, the customer incurred the repair expense.  We had the GMC repaired twice under warranty,  once at our expense and the condition still exist.   Recently, a Mr. Goodwrench service man told me that GM had finally designed a repair that was permanent.  So today, our Chevy Pickup incurred the permanent repair at a cost of $370 to us.

Just get over it!!


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